We think it's important to be open about how we select and interview candidates.
When you’re invited to an interview, we’ll be clear about what will happen and whether you need to do any preparatory work. If you’re unsure, just ask.
If you need us to make any adjustments, let us know when you’re invited for an interview.
The interview type depends on the role and given that we are currently working from home, could be conducted over the phone or via Microsoft Teams. Most interviews involve competency-based questions, and there may be ability tests, role-play or group assessments too.
Our job offers are subject to satisfactory reference and pre-employment screening checks. Our screening partner, Experian carries out these checks.
The interview is your chance to find out if the job is right for you.
Interviews are mostly competency based. You'll be asked to describe a situation where you demonstrated a particular competency or behaviour. The questions will usually begin with "Tell me about a time..." or "Describe a situation where you...".
Here are a few tips for answering competency-based questions:
We treat everyone equally. We don't discriminate against people on the grounds of gender, colour, race, nationality, marital status, religion or belief, sexual orientation, disability or age. If you need assistance during any stage of the recruitment process, let us know so we can make appropriate arrangements.
The STAR technique is a useful method for answering interview questions:
Be prepared for follow up questions such as "Tell me exactly what steps you took" or "What was the basis for that decision?"
Here are some tips for good STAR answers:
As well as asking about your competencies, the interviewer will also want to know
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