For information and performance on a former Standard Life Investments funds please visit the fund centre here.

abrdn believes it is important for investors to understand their investments. To help with this, we have links listed below to answers to frequently asked questions, which may address your immediate questions. Please be aware that the information below is for general use only. It is important that before deciding whether to acquire, hold or redeem an investment in an abrdn fund you consider the Fund's Product Disclosure Statement (PDS), the Fund's appropriateness to your own circumstances, objectives and financial situation and consult financial and tax advisors.

How do I apply for units in an abrdn fund?

To make an initial investment application into an abrdn Investments fund, you will need to read the PDS and complete and sign the Application Form for the fund in which you are investing, which can be downloaded from this website. All new clients applying for a new abrdn Investments account must also complete an Identification Form and provide the required identification documentation (for the purposes of Anti-Money Laundering and Counter-Terrorism Financing laws). Identification Forms can be downloaded from this website.

The completed and signed Application Form and Identification Form and identification documentation can then be posted to:

abrdn Investments
C/- Citi Unit Registry Australia
GPO Box 764
Melbourne VIC 3001

If a correctly completed Application Form and Identification Form (if applicable) is received and accepted by us by 2pm (Sydney time) on any Business Day, the request will be processed using the application price for that Business Day (subject to the receipt of cleared funds by cheque or electronic transfer by 9am the following Business Day).

How to invest in our Active Exchange Traded Fund (ETF)

An Active ETF is bought and sold via a broker in the same way you buy or sell a share.

Investors should contact their Australian Stock Exchange (ASX) broker (or financial adviser who uses a stockbroking service on their behalf) about investing in our Active ETF. If you have an online trading account, you can input the ASX ticker to invest (see below).

For more information, please refer to the PDS which can be found under ‘Fund Centre’ or by contacting Client Services.

  • abrdn Sustainable Asian Opportunities Active ETF (Managed Fund) - ASX Ticker: ASAO
What is the minimum initial investment required to invest in an abrdn Investments fund?

The minimum initial investment into an abrdn Investments fund is $20,000.

We have the right to fully redeem an investment in a fund if a holding falls below $20,000.

The minimum initial investment does not apply to our Active ETF as these are purchased via a broker on the Australian Stock Exchange.

What fees and costs are charged on an application into an abrdn Investments fund?

We do not currently charge any fees to apply to invest in an abrdn Investments fund.

However, investors will be charged a buy spread on initial and additional applications. A buy spread is a cost incurred by investors when they invest in a fund. Buy spreads are designed to protect investors in the Fund by ensuring that the cost of buying the underlying securities is borne by those who invest in a fund. The buy spread is paid into the Fund (that is, it is not paid to abrdn).

For our Active ETF, the buy/sell spread will only apply to the Authorised Participant. For more information, please refer to the PDS which can be found under ‘Fund Centre’ or by contacting Client Services.

How do I make an additional investment in an abrdn Investments fund?

To make an additional investment in an abrdn Investments fund, you will need to complete and sign an Application Form for the fund in which you are investing, which can be downloaded from the website. The completed and signed Application Form can then be posted or faxed to:

abrdn Investments
C/- Citi Unit Registry Australia
GPO Box 764
Melbourne VIC 3001

Or

abrdn Investments
C/- Citi Unit Registry Australia
Fax: 1300 101 688 (Australia Investors)
Fax: +61 1300 101 688 (International investors)

If a correctly completed additional investment request is received and accepted by us by 2pm (Sydney time) on any Business Day, the request will be processed using the application price for that Business Day (subject to the receipt of cleared funds by cheque or electronic transfer by 9am the following Business Day).

For additional investments into our Active ETF/s, please see above ‘How to invest in an abrdn Active Exchange Traded Fund (ETF)’.

What is the minimum additional investment amount required to invest in an abrdn Investments fund?

The minimum additional investment is $5,000.

Existing unitholders can make additional investments at any time. No contribution fees are payable. However, normal buy spread applies.

The minimum initial investment does not apply to our Active ETF as these are purchased via a broker on the Australian Stock Exchange.

Are abrdn Investments funds available for investment through mFunds?

Yes. Individuals and superannuation funds can invest in the following funds through mfunds:

  • abrdn Australian Small Companies Fund (mFund code: AFZ20)
  • abrdn Ex-20 Australian Equities Fund (mFund code: AFZ19)
  • abrdn International Equity Fund (mFund code: AFZ04)
  • abrdn Multi-Asset Income Fund (mFund code: AFZ16)
  • abrdn Multi-Asset Real Return Fund (mfund code: AFZ32)
  • abrdn Sustainable Asian Opportunities Fund (mFund code: AFZ01)
  • abrdn Sustainable Emerging Opportunities Fund (mFund code: AFZ03)
  • abrdn Sustainable International Equities Fund (mFund code: AFZ18
How do I apply through mFund?

Individuals and superannuation funds should contact their ASX broker (or financial adviser who uses a stockbroking service on their behalf) about investing in an abrdn Investments fund through mFund.

Can I invest in an abrdn Investments fund through an IDPS Provider?

Yes. You will need to give an instruction to the IDPS Provider to invest in a fund and complete the documents provided by them.

Please contact the abrdn Investments Client Service team for a current list of IDPS Providers through which abrdn funds are available.

How do I redeem units from an abrdn Investments fund?

You can decrease your units by making a withdrawal from a fund. To apply to withdrawal please complete a Withdrawal Form and return it to us using the contact details on the form. Alternatively, you can provide a withdrawal request in writing. Your written request must include your name, contact details, account number, number of units or the dollar amount that you would like to withdraw. The request to withdraw must be signed by all signatories to the investment.

The cut-off time for withdrawal requests is 2pm (Sydney time) on each Business Day (any day other than Saturday or Sunday on which banks are open for general banking business in Sydney).

To redeem your units in the Active ETF, Investors should contact their Australian Stock Exchange (ASX) broker (or financial adviser who uses a stockbroking service on their behalf).

What is the minimum amount I can withdraw from an abrdn Investments fund?

The minimum withdrawal amount from an abrdn Investments fund is $5,000, unless the entire investment is withdrawn.

We have the right to fully redeem your investment if a withdrawal request results in your holding falling below $20,000.

The minimum withdrawal amount does not apply to our Active ETF as these are purchased via a broker on the Australian Stock Exchange.

Can I switch between abrdn Investments funds?

Switching is not offered between abrdn Investments fund. Unitholders wanting to shift their investment from one abrdn Investments fund to another will need to complete a Withdrawal Form and Application Form for the relevant fund. We do not currently charge any fees to withdraw or apply to invest in an abrdn Investments fund, however, buy/sell spreads will apply.

Please also note that the disposal of units in a fund may realise a capital gain or loss for the unitholder.

Do the abrdn Investments funds offer a distribution reinvestment plan?

Yes. Unitholders can participate in the distribution reinvestment plan by indicating on their Application Form at the time they apply for the units in a fund. Investors can change their preference at any time by completing a Change of Details Form.

How do I change my account or tax details?

To provide or change personal, fund and financial adviser details you need to complete a Change of Details Form and return it to us. The form can be used to request the following changes to the account:

Change investor name
Change investor’s own contact details
Change mailing address (for ALL correspondence)
Change of name of a company, trust or superannuation fund, or change of trustee
Change distribution method
Change bank account details
Change an Annual Financial Report election
Change financial adviser details

Alternatively, you can provide your request in writing or if you have access to our Online Portal you can do it there. Your written request must include your name, contact details, client code and account number/s. The request must be signed by all signatories to the investment.

To provide or change tax details (including tax file numbers, tax residency and tax status) you need to complete a Change of Tax Details Form and return it to us.

These forms can be used by existing unitholders in abrdn Investments funds.

Investors through mFund or an abrdn Active ETF, should contact their ASX broker (or financial adviser who uses a stockbroking service on their behalf) about changing their details.

Investors through an IDPS Provider should complete the documents required by the IDPS Provider.

How do I transfer my investment from a third party platform to invest directly with abrdn Investments, or vice versa?

We require an Australian Standard Form to be completed to facilitate the transfer of an investment to or from a third party platform. Please refer to the NSW Office of State Revenue for the requirement of Stamp Duty marking, if applicable. If the transferee is a new investor with abrdn Investments, an Application Form from the relevant PDS is to be completed, along with an Identification Form (for the purposes of Anti-Money Laundering and Counter-Terrorism Financing laws).

How long does it take to process and pay a withdrawal request?

Withdrawal proceeds will be electronically deposited into a nominated Australian bank account, normally within 7 Business Days of the receipt and acceptance of the withdrawal request.

However, in some circumstances, for example, where the assets of a fund are not readily realisable so as to meet the withdrawal, we are permitted by the Constitution to take a longer period of time to pay the withdrawal request.

For withdrawals in the Active ETF, units will generally be settled via the ASX CHESS settlement service within two business days following your sale.

How often do abrdn Investments funds determine their unit prices?

The unit prices of all abrdn Investments funds are determined on a daily basis. The latest unit prices are available on the website.

What are the fees and costs?

The fees and costs are detailed in the latest Product Disclosure Statement (PDS) for each fund. The PDSs can be viewed or downloaded from the website under ‘Fund Centre’.

What fees and costs are charged on a withdrawal from an abrdn Investments fund?

We do not currently charge any fees to withdraw from an abrdn Investments fund.

However, investors will be charged a sell spread on withdrawals. A sell spread is a cost incurred by investors when they withdraw from a fund. Sell spreads are designed to protect investors in the Fund by ensuring that the cost of selling the underlying securities is borne by those who withdraw from a fund. The sell spread is paid into the Fund (that is, it is not paid to abrdn Investments).

For fees and charges in relation to the Active ETF, sell spreads will only apply to the Authorised Participant. Brokerage fees and commissions may be incurred. Please contact your broker for further information.

How do I contact abrdn Investments for further information?

If you need more information about abrdn Investments or any of our products, please contact our client service team at:

Client Services (toll free): 1800 636 888
If calling from outside Australia: +61 2 9950 2853
Corporate reception: +61 2 9950 2888
Fax: +61 2 9950 2800
Email: clientservice@sghiscock.com.au

For general client and account related enquiries in relation to the Active ETF, contact Computershare:

Computershare Investor Services Pty Limited
Yarra Falls
452 Johnston Street
Abbotsford VIC 3067
Telephone:
1300 503 842
+61 3 9415 4234 (if calling from outside Australia)