Help and Contact

If you are a previous 1825 client, for support you may wish to contact your regional office. Find additional regional information linked below.

Go to Regional information

If you are an existing abrdn retirement advice customer looking for support, log in via the link below and send a secure message.

Log in

If you have already spoken with a planner and require further help, book a call below to get back in touch.

Book a call

If you have a Stocks and Shares ISA, you can contact our servicing team on the number below.

Call 0800 027 4675

If you have queries regarding our Elevate platform, you can contact our servicing team on the number below.

Call 0345 600 2399

If you would prefer to write to us you can use the mailing address below.

Customer Relations
abrdn plc
1 George street
Edinburgh
EH2 2LL

If you have a MyAccount ISA, previously with Aberdeen Standard Investments, support can be reached on the number below.

Call 0345 113 6966

How To Make A Complaint

If you wish to complain about any of our UK OEICs, Unit Trusts or Associated ISAs, you can call us on the number below.

Call 0345 113 6966

Or you can write to us at the following address:

The Complaints Team
Aberdeen Standard Fund Managers Limited PO Box 12233
Chelmsford
CM99 2EE

If your complaint is not resolved to your satisfaction, you may be entitled to refer it to:

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Call 0800 023 4567

http://www.financial-ombudsman.org.uk

Complaining to the Ombudsman will not affect your legal rights and we will inform you of your rights when answering a complaint.

If you are an investor, an abrdn shareholder or have media enquiries, find relevant contact info via the link below.