This Privacy Policy applies to the various financial planning and advice, digital direct-to-consumer, and discretionary fund management products and services offered by abrdn Client Management, abrdn Financial Planning and Advice Limited [including subsidiaries], Standard Life Savings Limited and Elevate Portfolio Services Limited [collectively referred to within this Privacy Policy as ‘we’, ‘us’, ‘our’]. All are subsidiaries of abrdn plc; a global asset management company offering active wealth management, financial planning and advice services.

abrdn plc and its subsidiaries are committed to safeguarding any personal information shared with us. We take privacy seriously and as a consumer of one or more of our digital, financial planning and advice or discretionary fund management services you can be assured that we will only ever collect and use your personal information where it is necessary, fair and lawful to do so in line with the privacy & data protection laws applicable to our business operations.

Our Privacy Policy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.

Our Cookie Policy forms part of our Privacy Policy. When you browse our websites and use our open banking app, we use cookies and other similar tracking technologies to store information about how you use these websites in order to improve the quality of service provided to you. Find out more about these cookies and tracking technologies and how to set your preferences.

We keep our Privacy Policy under regular review. This version was last updated August 2021. We may need to make changes to this Privacy Policy so please check our website for updates from time to time. If there are important changes such as changes to where your personal information will be processed or the terms of the open banking app; we will contact you to let you know.

If you have any questions about this Privacy Policy or the personal information we collect and use about you in connection with the products or services we have agreed with you, please contact;

FAO Data Protection Officer
abrdn plc
1 George Street

This Privacy Notice includes the following sections

Information about you that we collect and use includes:

  • Information about who you are and to verify your identity e.g. your name, date of birth and contact details, password for the open banking app ‘Choices’
  • Information connected to your product or service with us e.g. your bank account details, email address, income expenditure, disposable income
  • Information about your contact with us e.g. meetings, phone calls, emails / letters
  • Information about your priorities and goals e.g. savings goals / retirement planning
  • Information that is automatically collected via cookies or other similar tracking technologies when you visit one of our websites, access our online tools or use our open banking app e.g. username, IP address, Device ID
  • Information if you visit one of our offices e.g. visual images collected via closed circuit television (CCTV)
  • Information connected to other people associated with you e.g. name, date of birth, income & expenditure in relation to individuals named on joint bank accounts
  • Information classified as special category data ['sensitive' personal information] e.g. relating to your health, gender of partner.Where we collect and use sensitive personal information, as defined by data protection laws, this information will only be collected and used where it's needed to provide the product or service you have requested or to comply with our legal obligations, and where we have also obtained your explicit consent to process such information.