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Fundzone contacts

Contact details for a range of Fundzone requests

The value of investments can go down as well as up, and the investors could get back less than was paid in.

Contact options

Fundzone – New business applications

Call us

For non-urgent enquiries, email:

fundzone_servicing@abrdn.com

Fundzone - Investments (for accounts starting with SP)

Call us

Phone line hours

Monday to Friday 09:00 - 17:00

Website support

(Use of the site, product info, servicing)

Email:

fundzone_servicing@abrdn.com

Complaints

You can email:

CustomerRelations@abrdn.com

More information on our complaints process

There is no guarantee that any email you send will be received or will not have been tampered with. You should not send personal details by email. Call charges will vary.

More resources for advisers

Help Centre

Guides and videos to help you use Wrap

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Techzone

Support on the pensions, taxation and wealth transfer issues that matter to you, compiled by our expert team.

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Adviser Insights

Articles that examine the trends, risks and opportunities facing the advice industry.

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This content is for financial advisers and must not be relied on by anyone else. The value of investments can go down as well as up, and may be worth less than originally invested.

: Issued by a member of abrdn group, which comprises abrdn plc and its subsidiaries.

This website is provided by Standard Life Savings Limited. It describes products and services provided by the abrdn Group (including Standard Life Savings Limited and Elevate Portfolio Services Limited) and the Phoenix Group (including Standard Life Assurance Limited, Standard Life Trustee Company Limited and Standard Life International dac).

The abrdn Group comprises abrdn plc (SC286832) and its subsidiaries. The Phoenix Group comprises Phoenix Group Holdings plc (11606773) and its subsidiaries.

Full product and service provider details are described in the legal information notice.

The Wrap platform and Wrap products

Wrap Platform, Wrap Personal Portfolio, Wrap ISA and FundZone Platform are all provided by Standard Life Savings Limited, which is part of the abrdn Group.

Standard Life Savings Limited is registered in Scotland (SC180203) at 1 George Street, Edinburgh, United Kingdom, EH2 2LL. Standard Life Savings Limited is authorised and regulated by the Financial Conduct Authority.

Please see your terms and conditions for more information on the use of the Wrap platform.

Wrap SIPP and Wrap Onshore Bond are both provided by Standard Life Assurance Limited, which is part of the Phoenix Group. Standard Life Assurance Limited is registered in Scotland (SC286833) at Standard Life House, 30 Lothian Road, Edinburgh, EH1 2DH. Standard Life Assurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Wrap Offshore Bond is provided by Standard Life International dac, which is part of the Phoenix Group. Standard Life International dac is a designated activity company limited by shares and registered in Dublin, Ireland (408507) at 90 St Stephen’s Green, Dublin. Standard Life International dac is authorised and regulated by the Central Bank of Ireland and subject to limited regulation in the UK by the Financial Regulation Authority. Details about the extent of its regulation by the Financial Conduct Authority are available on request.

The Elevate platform and Elevate products

The Elevate platform, Elevate ISA, Elevate GIA and Elevate PIA are provided by Elevate Portfolio Services Limited, which is part of the abrdn Group.

Elevate Portfolio Services Limited is registered in England (01128611) at 280 Bishopsgate, London EC2M 4AG and authorised and regulated by the Financial Conduct Authority.

Please see your terms and conditions for more information on the use of the Elevate platform.

Copyright © abrdn plc 2023. All rights reserved.
abrdn plc is registered in Scotland (SC286832) at 1 George Street, Edinburgh, EH2 2LL