Existing Wrap clients

Queries for account numbers starting with WP (Wrap)

Call us

0345 279 1001

Phone line hours

Monday to Friday 09:00 - 17:30

For non-urgent enquiries, email:

wrap_servicing@abrdn.com

wrap_sipp@abrdn.com
(SIPP only requests)

Wrap SIPP drawdown
You can email:

nontelephony.drawdown@abrdn.com

If requesting Drawdown, the form must also be uploaded to the Wrap platform document library.

Wrap Money Out
You can email:

wrap_money_out@abrdn.com

Off Platform Investments
You can email:

sippserv_trades@standardlife.com
(SIPP)

service@standardlife.ie
(Offshore Bonds)

FundZone enquiries

(SP numbers only)

Call us

0345 279 2002

Phone line hours

Monday to Friday 09:00 - 17:00

For non-urgent enquiries, email

fundzone_servicing@abrdn.com

Discretionary Manager enquiries
Call us

0345 850 8985

Phone line hours

Monday to Friday 09:00 - 17:00

For non-urgent enquiries, email

Hub_Servicing@abrdn.com

Sales Enablement

Working in conjunction with your usual Sales contact, the Sales Enablement team are here to support you.

Email:

north.enablement@abrdn.com

south.enablement@abrdn.com

International Portfolio Bond sales queries
Call us
0345 300 4273

Monday to Friday 09:00 - 17:00

Business Development Consultants

If you are new to abrdn or unsure who your aligned Sales contact is, please contact the Business Development Consultant team by emailing business.development@abrdn.com

Wrap LOAs
Call us
0345 279 1001
Phone line hours

Monday to Friday 09:00 - 17:00

Platform Deceased accounts
You can email:

platforms_deceasedaccounts@abrdn.com
(ISA, PP, Onshore Bonds)

sipp_bereavements@standardlife.com
(Wrap SIPP)

service@standardlife.ie
(Offshore Bonds)

Complaints
Call us

0131 372 8888

Phone line hours

Monday to Friday 09:00 - 17:00

For non-urgent enquiries, email us:

CustomerRelations@abrdn.com

Looking for our postal address?

Write to us

abrdn Wrap, Dundas House, 20 Brandon Street, Edinburgh, EH3 5PP

Wrap help and support

You can find answers to a wide range of popular Wrap questions in our help and support section.