The value of investments can go down as well as up, and the investors could get back less than was paid in.

Before you start

To complete registration for your adviser firm, you need to be authorised to accept the Platform Adviser Terms of Business on behalf of your firm.

It's easy to sign up to Wrap online. If you have the right details on hand, signing up will take between 10-15 minutes. In most cases there's no need to call or post signed forms.

If your firm is already using Wrap and you want to add new advisers, send a request to – you don’t need to complete the sign up form. Your request should include these details:

  • Company name
  • Adviser name
  • Standard Life (Phoenix) Agency Code (include this in the email subject line)
  • Platform company shortcode or FCA number
  • Name of the administrator in your firm

Before you start our online sign up process, follow these three steps:

1. Due diligence

Please take time to review Wrap’s capabilities and whether it meets your client and business needs. We’ve created a guide to help you perform these due diligence checks

Download the due diligence guide


If you have questions or want to discuss your particular need, please speak to your usual abrdn contact or email us at


2. Review with your clients

You can use this guide to review Wrap with your clients and help determine if Wrap is right for them and what they can expect.

3. Gather necessary details

To register you must have the authority to accept the Platform Adviser Terms of Business on behalf of your firm.

You will also need:

  • Your firm or network’s details and Financial Conduct Authority number
  • Companies House Registered Number (if applicable)
  • Contact details: Registered address, phone number and website
  • Your firm’s bank account details
  • Your admin user’s details, including date of birth (you can add more later)
  • Details of an adviser that will be using Wrap, including date of birth (you can add more later)
  • If applicable, details of the clients you want to move on to the platform. You can bulk transfer them.
  • Name of parent company or holding company (if applicable)
  • Details of how many controlling shareholders, including Ultimate Beneficial Owners and Persons of Significant Control that your company has and details for these individuals / companies, i.e.
    • Individual Details:
    • Shareholder Name
    • Shareholder DOB
    • Residential Address
    • Company Details
    • Company name
    • Business address
  • an understanding of the anti-money laundering (aml), counter terrorism finance (ctf) and sanctions policies and procedures that your firm operates*
  • an understanding of the aml, ctf and sanctions employee training your firm has in place*
  • an understanding of your identification and verification process*

*As part of changes in AML regulation, and increased focus on AML policies post the Russia/Ukraine conflict, we want to ensure that abrdn and the firms we do business with are meeting regulations.

This means that we have enhanced our Wrap Platform onboarding forms to capture key AML data points and obtain attestations from new IFA firms and new Appointed Representatives (ARs) of existing IFA firms. This is to protect you and your customers from money laundering and fraud and avoid the need for direct customer contact.

The regulations (Money Laundering Directives 4 & 5) are vast and have a high level of interpretation, we therefore want to partner with you to ensure compliance for you, your customers and abrdn.

What happens after I sign up online?

We’ll set you up on Wrap and send you two emails within 5 working days. One with your new login details, the other with a link to create your own password.

Then your adviser and admin user can start using Wrap straight away. Your admin user can also start adding other staff from your firm.

Get started

To complete registration for your adviser firm you need to be authorised to accept the Platform Adviser Terms of Business on behalf of your firm.

To get started – select the appropriate answer below. Is your firm an appointed representative firm which belongs to a principle firm or network?

My firm is not an appointed representative  My firm is an appointed representative 

If you need any help completing the form please speak to your usual abrdn contact or email us at

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