Latest help and contact information

If you are a previous 1825 client, for support you may wish to contact your regional office.

If you are an existing Digital Retirement Advice customer looking for support, the quickest way to get in touch is by sending us a secure message via your online account.

If you have a Stocks and Shares ISA, you can contact our servicing team on the number below or find out about your charges and see FAQs in our Stocks and Shares ISA existing customer information.

Call 0800 027 4675

If you're an Elevate customer (your account starts with EL), you can find more information on our Elevate platform, including products and services, or you can contact our servicing team on the phone number below.

Call 0345 600 2399

If your account number starts with WP and was set up with the help of an adviser, then you have a Wrap account. If you have questions about your Wrap account (including those originally set up with the help of an RBS adviser and includes a SIPP, Bond or Trust), you can find more information on our Wrap products and services, or you can contact our servicing team on the number below.

Call 0345 279 1001

If you're a Fundzone customer (your account number starts with SP), you can find more information on our Fundzone products and services, or you can contact our servicing team on the number below.

Call 0345 279 2002

As an abrdn Fund Managers Limited customer, your OEIC and unit trust investments may have previously been with Aberdeen Standard Investments. You’ll have an Investor Reference number that you use to view and manage your account. You can find information and help online or contact us on the number below.

Call 0345 113 6966

If you're a Self Investor customer (your account number starts with SM) you can get support by calling the number below, or you can find out more in our information for existing Self Investor customers.

Call 0800 1522 522

If you are an investor, an abrdn shareholder or have media enquiries, find relevant contact info via the link below. 

Mail for England, Scotland, and Wales

abrdn Financial Planning and Advice Ltd
PO Box 922
LEEDS
LS1 9WY

Mail for Northern Ireland

abrdn Financial Planning and Advice Ltd
Metro Building
6-9 Donegall Square South
Belfast
BT1 5JA