Wrap help and support
Find the answers to frequently asked questions and get the help you need.
The value of your investments can go down as well as up and you may get back less than you paid in. Tax rules can always change in the future. Your own circumstances and where you live in the UK could have an impact on tax treatment.
Explore our FAQs
Trouble getting online
If you’re having trouble getting registered or logged in, or need some help using the platform, try our online help FAQs.
Moving money into or out of the platform
Find out more about making payments in, or making withdrawals and transfers from your account.
Tell us about a change
If your contact details or personal circumstances have changed, here’s some information about what to do.
Help with funds and placing deals
Learn more about how to place trades on funds and how long it takes.
Pension drawdown and tax-free cash
If you have a Self Invested Personal Pension (SIPP) then you may have some questions about how you access the money in your pension.