All Elevate contacts

Submitting Elevate new business and service requests

All Elevate contacts

Submitting Elevate new business and service requests

Service status

Our average time to answer calls is under 30 seconds.

For information on the status of our phone lines, online services and any planned downtime.

Visit the service status page

All Elevate contacts

All Elevate enquiries
Call us

0345 600 2399

Phone line hours

Monday to Friday 09:00 - 17:00

For non-urgent enquiries, email us:

elevate_enquiries@abrdn.com

If you're not already using Elevate and want to find out more
Call us

0345 272 6622

Phone line hours

Monday to Friday 09:00 – 17:00

For non-urgent enquiries, email us:

elevate_enquiries@abrdn.com

Elevate complaints
Call us

0345 600 2399

Phone line hours

Monday to Friday 09:00 - 17:00

For non-urgent enquiries, email us:

elevatecomplaints@abrdn.com

More information on our complaints process

Call charges will vary.

There is no guarantee that any email you send will be received or will not have been tampered with. You should not send personal details by email.

Looking for our postal address?

Write to us

abrdn Elevate, PO Box 6877, Basingstoke, RG24 4RT

Adviser platforms

Looking to sign up to Elevate?

You can sign up to Elevate online. If you have the right details on hand, signing up will take between 10-15 minutes. Find out more and get started here.
Sign up

Elevate help and support

You can find answers to a wide range of popular Elevate questions in our help and support section.