Contact Us

Investor helpline

Although we can’t offer financial advice, our Investor Helpline is here to answer any questions. If you need personalised guidance, we strongly advise that you speak to a qualified financial adviser.

Email us

To contact us online, please email us on inv.trusts@abrdn.com or complete the details of your query and other contact information below.

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Contact us

1. Retail / Private investors and abrdn Investment Trusts Share Plan

Due to issues caused by the global situation with COVID-19, we may take longer than usual to answer phone calls. Please bear with us and accept our apologies for any inconvenience. If you have a general query which does not require the use of your personal information, please e-mail us at inv.trusts@abrdn.com. Alternatively, to message us securely and manage your account online, please click here.

For more information on our company or products, please contact our client service team:

abrdn Investment Trusts
PO Box 11020,
Chelmsford,
Essex
CM99 2DB

Complaints

If you have a complaint about one of your investments with us or any aspect of the service you have received from abrdn you can write to us at the following address:

The Complaints Team
abrdn Investment Trusts
PO Box 11020
Chelmsford
CM99 2DB

Alternatively, you can also make a complaint by:

If the complaint is not resolved by us to your satisfaction then you may take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service or obtain details of the compensation scheme you should write to:
The Financial Ombudsman Service, Exchange Tower, London, E14 9SR or telephone 030 0123 9123 or 080 0023 4567.

2. Professional Investors

Luke Mason – Head of Business Development - Closed End Funds
luke.mason@abrdn.com +44 020 7463 5971

 

Stephanie Hocking - Investment Trust - Sales Director
stephanie.hocking@abrdn.com +44 207 463 6403

 

Risk warning
Risk warning
The value of investments and the income from them can go down as well as up and you may get back less than the amount invested. Please refer to the relevant Key Information Document (KID) prior to making an investment decision. Please be aware of scams that can affect investors.