Contact us
London
Bow Bells House, 1 Bread Street
London, EC4M 9HH
0345 279 8880
Edinburgh
1 George Street
Edinburgh, EH2 2LL
0345 279 8880
Leeds
Minerva House
29 East Parade
Leeds, LS1 5PS
0345 279 8880
Bristol
1st Floor, One Brunswick Square
Bond Street
Bristol, BS2 8PE
0345 279 8880
Birmingham
2nd Floor, 2 Snow Hill
Birmingham, B4 6GA
0345 279 8880
Jersey
1st Floor, Sir Walter Raleigh House,
48-50 Esplanade,
St Helier, Jersey, JE2 3QB
0345 279 8880
Contact us
Call us: +44 (0)345 279 8880
Email: discretionary@abrdn.com
What happens if I have a complaint?
If you have a complaint about any aspect of the service you have received please contact us at:
Write to us at
abrdn
Discretionary Investment Management
1 George Street
Edinburgh
United Kingdom
EH2 2LL
Email us at
CustomerRelations@abrdn.com
Call us on
0131 372 8888
Calls may be monitored and/or recorded to protect both you and us and to help with our training. Call charges will vary.
If your complaint is not resolved to your satisfaction, you may be entitled to refer it to:
The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Phone
0800 023 4567
Email
complaint.info@financial-ombudsman.org.uk
Online
Financial Ombudsman Service
Complaining to the Ombudsman will not affect your legal rights and we will inform you of your rights when answering your complaint.