Denmark

Hellerup

abrdn
Denmark A/S
Tuborg Havnevej 15, 3rd floor
2900 Hellerup



abrdn
Ireland Limited Filial Denmark
Tuborg Havnevej 15, 3rd floor
2900 Hellerup

Aberdeen Standard Investments Denmark has internal complaint handling procedures to ensure that a complaint is properly processed.

If you wish to complain you have the opportunity to contact our complaints officer: Kyle Pearce - Client Manager.

Address: Aberdeen Standard Investments Ireland Limited, 2nd Floor, 2-4 Merrion Row, Dublin 2, Ireland.
T:+353 1 5230913
E- mail: kyle.pearce@abrdn.com

You will receive a confirmation of receipt of your complaint.
You will possibly be contacted for further information regarding the processing of your complaint.
You will receive a written opinion on your complaint.

Other complaint options

If you are dissatisfied with the outcome of your complaint, you may submit a complaint to the Danish Complaint Board of Banking Services (Pengeinstitutankenævnet), Amaliegade 8 B, 2., Postboks 9029, DK-1022 København K, pengeinstitutankenaevnet.dk

You may also complain about a product or service bought from us to the Danish Competition and Consumer Authority’s Centre for Complaint Resolution (Konkurrence- og Forbrugerstyrelsens Center for Klageløsning), Carl Jacobsens Vej 35, DK-2500 Valby. Send the complaint to the Centre for Complaint Resolution at forbrug.dk (only in Danish).

The EU Commission's online dispute resolution portal can also be used to submit a complaint. This is particularly relevant if you are an EU consumer residing in another EU member state. A complaint is submitted at ec.europa.eu/odr.

Contacts

Henrik Kruse
Head of Business Development Nordics & Office Head
T: +45 33 44 4080
M: +45 20551918
E: henrik.kruse@abrdn.com

Alexander Pahlow Mose
Associate Director, Business Development
T: +45 33 44 4098
M: +45 29 74 57 73
E: alexander.mose@abrdn.com

Marketing

Fleur Cornelissen
Senior Marketing Manager – The Netherlands, Nordics, Ireland & MEA
T: +31 20 6870 554
E: fleur.cornelissen@abrdn.com

Warning
Risk warning – The value of investments and the income from them can go down as well as up and you may get back less than the amount invested. Please refer to the Key Investor Information document and risk factors in the prospectus for general and specific investment risks attached to the individual funds.